Plantronics BT300 Manuel d'utilisateur télécharger pdf (Page 21)

Troubleshooting

Troubleshooting — softphone usage

My headset

doesn’t work with

my computer

softphone.

Make sure your headset is charged.

Make sure your headset is on and connected.

Press the call button on your headset.

Fine-tune the listening volume with the call button.

Ensure that the headset is the default sound device. The Plantronics control panel

will launch the sound devices control panel by going to Plantronics Control Panel >

Preferences > General – Launch Audio Devices Control Panel.

The sound is

distorted or I hear

an echo in the

headset.

Reduce speaking and/or listening volume on the computer using your softphone

application.

Point microphone towards your chin.

If the distortion is still present, lower the volume using volume/mute button.

The Bluetooth

link between

my headset and

Bluetooth USB

adapter doesn’t

automatically

reconnect when

I come back into

range.

If your headset and Bluetooth USB adapter do not automatically reconnect

when returning within range you can manually reconnect by disconnecting and

reconnecting the Bluetooth USB adapter from your PC. (headset must be powered

on)

Talk time

performance

is signiﬁcantly

degraded even

after a full recharge.

Battery is wearing out. Contact plantronics.com/support for factory service

information.

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Plantronics BT300 Manuel d'utilisateur Page 21